Return to Headlines

Chromebook Damage Information

 Tiered Device Damage Chart:

Tier 1: $25

Missing keys on keyboard

Trackpad has peeled up

Minor chassis/casing damage (not impacting other parts of the device)

Broken camera

Broken or lost/stolen power adapter

Broken speaker

Missing or lost/stolen case

Stickers or excess graffiti

Additional damages, as applicable

 

Tier 2: $50

Damaged screen

Damaged Keyboard/palmrest

Moderate chassis/casing damage (impacting two or more parts of the device)

Additional damages, as applicable

Combined Tier 1 damage

 

Tier 3: $100

Major chassis/casing damage (impacting three or more parts of the device)

Damaged mainboard power button or ports (i.e. USB, audio jack, etc.)

Additional damages, as applicable

Combined Tier 1 and Tier 2 damage

 

Tier 4 – Device Replacement: 

Device replacement due to fluid damage

Device replacement due to destruction

Additional damages, as applicable

Device replacement due to loss

Device replacement due to theft

Combined damage due to Tier 1, Tier 2, and Tier 3 damage

 

 

Chromebook Device Replacement Scale:

 

Acer C732                  
2018 2019 2020 2021 2022 2023 2024 2025 2026 2027
$280.00 $250.00 $225.00 $200.00 $180.00 $160.00 $150.00 $135.00 $120.00 $108.00
                   
Acer C733                  
2020 2021 2022 2023 2024 2025 2026 2027 2028 2029
$280.00 $250.00 $225.00 $200.00 $180.00 $160.00 $150.00 $135.00 $120.00 $108.00
                   
Lenovo 100e Gen 3                
2022 2023 2024 2025 2026 2027 2028 2029 2030 2031
$280.00 $250.00 $225.00 $200.00 $180.00 $160.00 $150.00 $135.00 $120.00 $108.00
                   
* Cost calculations are based on a 10% degredation per year