Chromebook Damage Information
Tiered Device Damage Chart:
Tier 1: $25
Missing keys on keyboard
Trackpad has peeled up
Minor chassis/casing damage (not impacting other parts of the device)
Broken camera
Broken or lost/stolen power adapter
Broken speaker
Missing or lost/stolen case
Stickers or excess graffiti
Additional damages, as applicable
Tier 2: $50
Damaged screen
Damaged Keyboard/palmrest
Moderate chassis/casing damage (impacting two or more parts of the device)
Additional damages, as applicable
Combined Tier 1 damage
Tier 3: $100
Major chassis/casing damage (impacting three or more parts of the device)
Damaged mainboard power button or ports (i.e. USB, audio jack, etc.)
Additional damages, as applicable
Combined Tier 1 and Tier 2 damage
Tier 4 – Device Replacement:
Device replacement due to fluid damage
Device replacement due to destruction
Additional damages, as applicable
Device replacement due to loss
Device replacement due to theft
Combined damage due to Tier 1, Tier 2, and Tier 3 damage
Chromebook Device Replacement Scale:
|
Acer C732 |
||||||||
|
2018 |
2019 |
2020 |
2021 |
2022 |
2023 |
2024 |
||
|
$280.00 |
$250.00 |
$225.00 |
$200.00 |
$180.00 |
$160.00 |
$150.00 |
||
|
Acer C733 |
||||||||
|
2020 |
2021 |
2022 |
2023 |
2024 |
2025 |
2026 |
||
|
$280.00 |
$250.00 |
$225.00 |
$200.00 |
$180.00 |
$160.00 |
$150.00 |
||
|
Lenovo 100e |
Gen3 |
Model M |
||||||
|
2021 |
2022 |
2023 |
2024 |
2025 |
2026 |
2027 |
2028 |
2029 |
|
$280.00 |
$250.00 |
$225.00 |
$200.00 |
$180.00 |
$160.00 |
$150.00 |
$135.00 |
$120.00 |
|
Lenovo 100e |
Gen3 |
Model P |
||||||
|
2022 |
2023 |
2024 |
2025 |
2026 |
2027 |
2028 |
2029 |
2030 |
|
$280.00 |
$250.00 |
$225.00 |
$200.00 |
$180.00 |
$160.00 |
$150.00 |
$135.00 |
$120.00 |
